Account lifecycle

Request account deletion

Deletion is a reviewed support process so another person cannot erase your identity, relationship records, or governed audit history.

How to request deletion

1. Email support@51guanxi.com from the address associated with your GFAVIP identity.
2. Use the subject “51Guanxi account deletion request” and include your GFAVIP username. Do not include a Wallet token or password.
3. Complete the identity and workspace-ownership verification requested by support.
4. Review the scope and consequences before the approved deletion is performed.

What requires review

Deletion scope may include the local account, connected identity mapping, Gmail connection, and records created solely for that account. Shared relationship data, campaign approvals, security events, suppression records, or records another workspace member must retain may require anonymization, reassignment, or limited retention instead of immediate erasure.

Timing and backups

Shadstone Limited acknowledges a verified request within one month and normally completes the approved primary-system deletion within two months. If more time or information is reasonably needed, support will explain the reason and next step. Data already present in backups is removed as those backups leave normal retention, within one year after primary-system deletion, unless a documented legal or security hold applies. Restored backups remain subject to the deletion request.

Operator

51Guanxi is operated by Shadstone Limited, Ajeltake Road, Ajeltake Island, Majuro, Republic of the Marshall Islands, MH 96960. This process is effective August 1, 2026.